Operational Innovation means coming up with entirely new ways of filling orders, developing products, providing customer service, or doing any other activity that an enterprise performs. When it comes to operational innovations, the most important and rather difficult part is the phase of execution. Many companies, though leaders in their own fields, have often failed to implement. Though the ideas and innovations might be disruptive, but if not accompanied by effective and careful groundwork, it might lead to painful failures. Even in day-to-day managerial activities, we come across a lot of creative ideas, but how many of those innovative thoughts really reach the practical application stage is a questionable issue. Michael Hammer's objective insights on how to make these operational innovations work prove to be a great tool. Though operational innovation is successfully implemented by hardly 10% of the companies, some of the leaders in the Indian Health Sector have used it very efficiently to the best of their advantage....

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