lilac201
11-16-2011, 12:33 PM
If you have intention to apply for technical support position, refer this list. They're 37 interview questions which 're the most often asked in technical support interview.
I hope this helps you. Good luck in your interview.
4. What are your career goals for technical support?
5. What experience do you have in technical support field?
6. What have you done to improve your technical support knowledge in the last year?
7. What have you learned from mistakes on technical support job?
8. What is your basic technical experience and qualifications?
9. What technical skills do you possess that would benefit our company?
10. What do you know about our products and company?
11. Have you used any of our products or similar products/competitors?
12. Would you say that you are hands-on type of person?
13. What is your expected period for an average call?
14. Would you be willing to take training or classes to improve your technical skills?
15. What steps do you take for solving a technical problem?
I hope this helps you. Good luck in your interview.
4. What are your career goals for technical support?
5. What experience do you have in technical support field?
6. What have you done to improve your technical support knowledge in the last year?
7. What have you learned from mistakes on technical support job?
8. What is your basic technical experience and qualifications?
9. What technical skills do you possess that would benefit our company?
10. What do you know about our products and company?
11. Have you used any of our products or similar products/competitors?
12. Would you say that you are hands-on type of person?
13. What is your expected period for an average call?
14. Would you be willing to take training or classes to improve your technical skills?
15. What steps do you take for solving a technical problem?