Beneficail free customer support software?
Help desk is a email management software for a company and a support ticket system for customers. It offers a contact form for customers to submit their problems, and also provide free customer support software for service employees.
May be you are obsessed with this function. It means that the iKode helpdesk x system is capable to make distinguish between resolved and unassigned unsolved ticket, which benefits administrator to keep track of the due dates of their assigned tickets and help keep the technicians up-to-date on incomplete or unassigned tickets, which is convenient for administrators to manage.Look the following screenshots:
Open:means the ticket at issue
Closed:means the ticket had been dealt for a long time or in vain
Resolved:mean the ticket had been done
All of these outstanding features are advantages of value in keeping track of the computer problems that clients and customers had experienced or will encounter. As the use of free service management software programs grows, new features are added to the products.