Quote:
Originally Posted by pastardo
Hi, I'm an Italian student of the Politecnico University, I have to do a work for my class of supply chain but i have many problems so i was wondering if you can help me.
This is the problem: I have to write about 15-20 pages on the operations management divided in this way:
-What is the operation management generally? Which are the most important operations?
-What is the operation management in the retail? Which are the most important operations in the retail?
I can't find material so I'll be eternally grateful if you help me.
Thanks for your kindness and your time,
Sincerely,
Francesco
|
In manufacturing sector Operations management deals with the entire process from procurement of materials to production of finished goods in a most efficient manner ensuring quality & cost effectiveness.
In services sector or in retail sector operations deal with customer orientation & satisfaction, store & facility management, costing & pricing, sales & stock etc.