MBA Alumni | MBA Students | MBA Aspirants | MBA Forums
--- MBA Home ---

CoolAvenues.com

invites
corporate/recruiters to
Post Jobs

on the web  
 

Home     |     MBA Jobs      |     Knowledge Zone      |     Seminars      |     Placement Report      |     Admission Alert       |     café     |     Search

Job Zone: Biggest Database of MBA Jobs

Job Zone: Biggest Database of MBA Jobs
Best MBA Jobs: Finance,Marketing Systems, only at CoolAvenues.com-India's largest MBA Community Network
 Home

 Professionals' Home

 Search Jobs

  - Senior Positions

  - Marketing Jobs

  - Finance Jobs

  - HR Jobs

  - GM/Consulting Jobs

  - IT related Jobs

  - Operations Jobs
 Companies Research
 Center

 Career Resource Center

 Admission Alert
 B-School News
 MBA Forums
 Search
 Join e-Communities
 Help Line!

 Company Search
 
 
Subscribe:
Seminar & MDP Alert
   To keep yourself updated with the latest Seminars & MDP happenings in the country, join Knowledge Seminar& MDP mailing lists.


Latest Discussion on CoolAvenues Forums



MyJobAlerts: Upcoming MBA Jobs

Date of Posting: 20th March 2009
 
Job Title: Delivery Head - Telecom
 
Company Name:
Wipro Infotech
 
Job Description:
Role: - A leadership role to head an integrated delivery organization which is for a large Telecom client. The Program Delivery Head has accountability to the customer and is responsible for Revenue, Account Profitability and CSAT.
Responsibilities: -
  • Ensure delivery of high quality IT services to support Customer's business needs
  • Ensure continued high customer satisfaction from all operational users for outsourced services
  • Continuously recommend improvements to the functionality, creation and delivery of outsourced services
  • Provide the earliest possible notification of potential service disruption or degradation and recommend procedures to minimize the impact to Customer
  • Develop business rationale and benefits of any proposed changes and communicate these to the stake-holders
  • Ensure sufficient continued communication and transparency
  • Ensure contractual visibility to both parties
  • Continuous evaluation of quality, cost and delivery covering
  • Project Performance
  • Program Risk Assessment
  • SLA Performance
  • Quality Assurance Metrics
  • Service Improvement Plans
  • Business User Satisfaction
    •  
    Function: Operations / IT / General Management
     
    Company Profile:
    Wipro Infotech is a part of USD 5 Billion Wipro Limited (NYSE:WIT) with a market capitalization of USD 24 Billion. The various accreditations that the company has achieved for every service it offers reflects its commitment towards quality assurance. Wipro Infotech was the first global software company to achieve Level 5 SEI-CMM, the world's first IT company to achieve Six Sigma, as well as the world's first company to attain Level 5 PCMM.
    Wipro Infotech has close to 15,000 employees operating from various geographies in India & Middle East. With over two decades of experience, Wipro has stamped its presence on the Indian market and leads the Indian IT industry.
    Please visit www.wipro.in for more information about the company.
     
    Location:
    Gurgaon
     
    Candidate Profile:
    Education: - BE / MBA.
    Experience: - Minimum of 15 years of experience.
    Technical Competencies: - Last 5 years in senior positions in IT services management in Telecom Sector
    Client Experience: - Should have handled directly very large IT projects / programs with engagements at CxO levels. Should have good account management skills.
    Technology Experience: - Should have exposure to VAS, SDP, Network Services, Call Centres, Portals, IN, OSS / BSS.
    People Management: - Should have led teams of size over 75.
    Process & Quality: - Exposure to process led service delivery approach based on standard Quality frameworks.
     
    Level: Senior Management
     
    Reference: CoolAvenues/0309/3022-Delivery Head-Telecom
     
    Contact Information:


    Send this job to Friend


    Tips on resume-writing, facing interviews, e-resumes, networking, job-strategies, etc., and related articles, only at Career Resource Center.
    Get MBA Jobs alerts in your mail box Free! Subscribe to MBA Jobs alert!



    MBA Jobs
    		MBA Preparation
    		B-Schools
    		MBA Forums
    		About CoolAvenues
    Senior Mgmt Jobs CAT / MAT/ CET Dean talk CAT Preparation Post a Job
    Finance Jobs Admission Alert B-School Profile Executive MBA Advertise with Us
    Marketing Jobs MBA Insider B-School Diary Career Help Contact us
    HR MBA Jobs MBA Admission Process Summer GMAT Privacy
    Operations MBA Jobs English Preparation MBA News Companies Copyrights
    IT MBA Jobs GMAT MBA Events B-Schools About CoolAenues
    Consulting MBA Jobs CAT / MAT / CET test papers MBA Placements Summer Guidance
    Resume Design Tips MBA in India Summers Guide Classifieds

    © All Copyrights exclusive with Zebra Networks
    Part or full of the contents can not be published, copied or reproduced
    in any form without the prior written exclusive permission of Zebra Networks. Pls refer to CoolAvenues Copyright section.