Interface between client and offshore team.

Project management, leading, coaching designers.

Requirement gathering, As-Is To-Be Analysis, Gap Analysis, Process Modelling, Process Optimisation.
Key Performance Indicators: -

Client satisfaction and feedback.

Meeting project deadlines.

High quality output.

TBD.

In-depth understanding of BPM concepts.

Ability to understand business requirements and propose workflow solutions.

As-Is business process mapping, design, modeling, and analysis, To-Be business process architecture.

Experience on process modeling / simulation tools: ARIS and/or IBM WBI, Casewise, Popkin, ProVision, Pega PRPC.

Project management, stake-holder management, team leading skills.
Desirable Skills: -

Six Sigma, Lean Methodologies, Change Management, Transition Management, Balanced Scorecard.

Corporate Modeling, Sensitivity Analysis, Cost / Benefit / ROI Analysis, Benefits Quantification.

SIPOC, Visio Process Maps, MS Project.