Annual revenue accountability - Rs 20-30 Crores.

Serve as a single point of contact for large customer and for all pre-sales, sales and after-sales engagements for Key Accounts in Hyderabad / Pune.

Manage and supervise assigned operations to achieve goals within available resources and leverage resources from divisions and verticals for customer requirements.

Responsible for being a single face of organization to the customers for all regional accounts predominantly in the BFSI / IT / ITES.

Responsible for contributing quality information on Market, Industry, competition, win-loss analysis of large orders and account information.

Develop a strategic relationship with the accounts, which is mutually beneficial at all levels.

Transactional calls (meetings to sort out issues related to deliveries, proposals, pricing, support problems, etc.)

Review the current performance levels; accounts and action plan to meet targets.

Plan long-term actionable to increase customer satisfaction.

Increase share of wallet and get business for new LOB's.

Goaled on revenue generation and customer satisfaction for strategic accounts.

Establish and enhance relationship with customers and principals.

Business expertise and knowledge of sales process and the business nuances in IT and BFSI.

Understanding of technology (hardware & software) and sales and account management.

Good negotiation skills, problem solving skills and analytical skills.

Effective communication and interpersonal skills.

Work collaboratively and co-operatively across the whole organization and with key stakeholders.

Commercial orientation and relationship orientation.