Craft an IT strategy for the account based on domain understanding and relationship with key stakeholders, influencers in the account.

Provide leadership to the sales and the pre-sales team.
2. New Initiatives / ISV & Principal Relationship Management

Proactively drive large IT initiatives in customer organizations.

Ability to rack domain trends and conceptualize ideas, launch new initiatives to address emerging / uncovered (but high potential) customer needs, e.g., ATM solutions, DMS, etc.

Ensure ISVs relevant to the domain / account are mapped and a relationship is developed with them to address domain / account specific opportunities in future in partner ship with organization.

Be responsible for developing relationships with principal representatives who handle the top accounts to ensure organization gets an early lock-in with them to address opportunities jointly in these accounts.
3. Execution / CSAT Responsibility

Complete accountability of all execution; which may include multiple but independent IT projects from a single line of business or it may involve execution cutting across multiple lines of business. Timely execution of projects, maintaining / improving profitability during execution are key deliverables.

Own and drive customer dashboard to track key performance parameters.

Drive CSAT.

MBA with 6-10 years successful sales track record in IT / ITES MANDATORY.

Preference for candidates with experience working in large IT / ITES organizations with large number of product and service offerings.

Understanding of technology (hardware & software), and sales and account management.

Must have handled large accounts in current role.

Good negotiation skills, problem solving skills and analytical skills.

Effective communication and interpersonal skills.

Commercial orientation and relationship orientation.