The primary purpose of the Inside Sales Account Manager is to drive pipeline and revenue generation by interacting with customers and prospects over the phone and the Internet.

Inside Account Manager will handle end-to-end sales-cycle and close business working with partners.

Provide additional coverage capacity as required by the Territory Sales Executive to ensure relationship continuity.

Identify sales opportunities within company installed base customers by telephone.

Manage end-to-end sales-cycle for simple opportunities.

Provide revenue forecast for the assigned territory to sales manager.

Manage opportunities to develop installed base customer accounts by telephone.

First-line resource for partner-led transaction support.

Support Territory Sales Executives in co-selling activities and covering accounts.

As necessary, leverage field resources or partners to manage sophisticated or complex transactions.

University degree in Computer Science or equivalent from top institutes with 5-10 years of experience. MBA would be an added advantage.

Good IT or ERP knowledge with understanding of ERP solutions preferred.

Proficient in both written and spoken English.

Excellent interpersonal skills - able to articulate ERP value proposition in the complex industry context.

Able to work independently and have strong drive for results.

Strong problem solving skills and patient with routine work.

Strong team player who learns and adapts quickly.

Can play a trusted advisor role to customers.