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"TCS plans to recruit 30,000 persons in this financial year up to March 2007."

S. Padmanabhan,
Executive VP, Global HR, TCS.

Introduction

India's largest tech company is also its best IT employer. It is not the pay alone. What is the key to the ever-complicated HR management puzzle? Well, asking the brains at TCS could help. When an above 70,000 employee-strong organization emerges as the best employer, one cannot help but wonder what it really takes to keep such a huge workforce added both organically and inorganically-really satisfied in these trying times. The company hogs the limelight when it is managing to maintain the lowest attrition rate in the industry. The figure is around 10% when the industry average hovers around 20%.

Currently, 7.5% of TCS' workforce belongs to other nationalities and are spread across the globe. True to the characteristics of a global organization, TCS has added a local flavor to all its existing HR policies. S. Padmanabhan, Executive VP, Global HR, further asserts that, "The DNA of the company is to create an easy work environment and this has been built over years of effort."

Not considered the best paymaster in the industry, TCS' compensation structure is also based on a simple philosophy - it is not sufficient to give a lot, but give it to the right people. Managing the people, revenues and the customers constitutes an ideal organization. TCS seems to be the perfect depiction, at least in the Indian IT scenario. What is there in TCS' HR practices that make it the best and biggest? Can it keep its head above water, in its efforts to grow even bigger?

Background

Sticking on to the tested and tried procedures does not qualify the existence of a company in the present environment, which is never the same on two consecutive days. It takes timely alterations in its HR practices to keep it abreast with the others in the race. When it comes to TCS, not just being in par is key, but leaping forward at a staggering pace ahead of its competitors holds the key.

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* Contributed by: -
Eldos Mathew Punnoose,
1st Year MTP Student,
ICFAI Institute for Management Teachers, Hyderabad.