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Managers who understand what motivates each employee can tailor incentives accordingly. But your motivational tool-box should go beyond rewarding excellent work. Just as important as keeping workers engaged is a plan for encouraging, consoling and embracing
them when they invariably slip off track.
But how do you find the right balance between supporting employees and pushing them to meet high standards? Here are some insights: -
Provide Feedback - Both Positive & Corrective
Regular feedback - both positive and corrective - from managers helps keep employees on a path of continuous improvement, says Sharon Jordan-Evans of Jordan Evans Group and co-author of "Love 'Em or Lose 'Em: Getting Good People to Stay".
"Most people want feedback and will use it to improve," Jordan-Evans says. "Give them room to stretch, grow, make mistakes and excel. But be sure to reward the behaviors you want repeated. When talented people seem motivated to you, notice it and thank them. They'll repeat those actions and attitudes."
Create a Positive Atmosphere
A positive corporate culture also motivates employees to do their best. Professionals will work harder for managers who show they care about employees as individuals and want to help them succeed.
Coach Through the Ups & Downs
Tips for coaching an employee through a rough period: -
When an Employee Makes a Mistake: Help him determine why it happened and understand the consequences. Then show confidence that the employee can do a better job.
When an Employee Becomes Complacent: Meet with him to discuss his slip in performance. Is it due to a specific problem? Offer ideas to help the employee improve, and clearly define expectations.
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Rabia Dhody is an MBA from University of Pune, and is currently working as HR Manager with Reliance Capital - Life Insurance Division.
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