IIM Calcutta

Managerial Leadership & Conflict Resolution
Program Director: Prof. B. N. Srivastava
February 16-21, 2009
At IIM-C Campus, Joka
Fees: INR 36,000/-

Program Overview: The Program aims to focus on the following areas: -

Module 1: Development of Individual Potential

This is the basic module which focuses on personal development and increased interpersonal effectiveness.
Participants explore and examine their own individuality and their leadership styles in the decision-making process, in the context of small group experiences. Transactional analysis will be used in this module to help understand interpersonal styles, interpersonal transactions and communication processes.

Module 2: Leadership Styles and Management of Conflicts in Groups and Organizations

The second module will focus on group processes. In simulated group situations, participants will get opportunities to identify their own leadership styles and the consequences on other team members and also to develop skills in the management of conflict. Conflict Management runs parallel with Managerial Leadership. Therefore, this module is designed to help participants
a) Diagnose their own Conflict Management Styles
b) Diagnose the Conflict Situation
c) Deal with Conflict in productive and manageable ways.

Module 3: The Manager as Change Agent

How does the Manager cope with Change? How does he or she participate as a Change Agent in the process of initiating and managing Change? One cannot completely escape from the past, not live permanently in it. Thus, the need for getting rid of yesterday and developing the capacity for self-renewal is the basic requirement of a Change Agent’s Role. Since coping with change demands a commitment to diminish dependence on past practices, conditions that contradict the realities of the present and the problems of the future - MLCR as a package, focuses on the conditions, values and strategies by which Managers can become responsive to Change.

Module 4: Managing Strategic Change

Managing Change that is strategic to the organization is the focus of this module. Traditional managerial practices and styles are becoming increasingly inadequate. Strategic Change Management demands an in-depth analysis of present-day organization and management practices, including human resources systems.

Module 5: The Focus on Human Resource Development

In this module, organizational issues related to human resource development in managing strategic change will be discussed. The complex and changing nature of human resources requires that the responsibility of effective human resource management be built into the management process itself, rather than considering it a staff function, i.e, viewing it as an integrated approach rather than a functional one. The emphasis in this module will be on how to increase or improve role efficacy at the individual level.

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