General Management @ Knowledge Zone



BPO Services: Next Growth Engine for the Developing World

- by Priyanka Ghosh & Alvika Derhgawen *

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It should be clear that if the experiment with business process outsourcing is already resulting in some degree of `rethink' in developed country corporate circles, leading to the fragmentation of the market, the restriction of remote outsourcing to those involving bulk transactions or broad shared resources, then the overoptimistic estimates of the likely size of the global outsourcing market (example, $585 billion by 2005 according to Goldman Sachs) is unlikely to materialize.


Concluded.



















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* Contributed by: -
Priyanka Ghosh & Alvika Derhgawen,
PGDIM, IM-11,
NITIE, Mumbai.


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