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Leading global business intelligence and consultancy firms such as Giga, Forrester Research and McKinsey & Co. have cited various reasons for the increase of offshore outsourcing by MNCs to India. India's quality and cost benefit edge is one of the major draws for these organizations, analysts say. Giga predicts that, compared to other competing countries such as China, Ireland, Israel, and the Philippines, India will continue to dominate as the preferred off shore country.
The preferred location in terms of off-shoring and near-shoring are tabulated as below: -
| Offshore Leaders |
India (IT enabled services), China (manufacturing) |
| Near Shore Leaders |
Canada |
| Challengers |
China, Czech Republic, Hungary, Ireland, Israel, Mexico, Northern Ireland, Philippines, Poland, Russia, South Africa |
| Next in Line |
Belarus, Brazil, Caribbean, Egypt, Estonia, Latvia, Lithuania, Malaysia, New Zealand, Singapore, Ukraine, Venezuela |
| Beginners |
Bangladesh, Cuba, Ghana, Korea, Malaysia, Mauritius, Nepal, Senegal, Sri Lanka, Taiwan, Thailand, Vietnam |
According to a study conducted by Forrester in November, 2001, India's edge over other competing nations in the IT outsourcing business is based on the country's decade old experience in this area, fluency in the English language, supportive Government policy infrastructure, and high quality offerings.
Today, MNCs are rushing into India to stake a claim to the IT outsourcing market. While a large number of companies are outsourcing their software development to Indian companies, others are establishing a presence in India and participating actively in the software export game. The MNC sector emerged as an important segment contributing Rs9, 855 crore of the total exports of Rs35, 600 crore in the year 2001-02, translating into 27% share of the total exports.
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* Contributed by -
Shuchi Singla,
Global Business Operations, Semester-11,
Shri Ram College Of Commerce,
University Of Delhi.
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