Marketing @ Knowledge Zone |
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Marketing
This lists some printed and electronic material: firstly relating to marketing of library and information services; and secondly (internet sources only) relating to marketing generally. The basic principles of marketing are the same, whatever the product, so a good, recent marketing textbook will help (e.g.Dibb, Sally et al. Marketing: concepts and strategies. 3rd European ed. Boston: Houghton Mifflin, 1997).
Marketing libraries and information centers Baker, Sharon. The responsive public library collection: how to develop and market it. Libraries Unlimited, 1993. ISBN 0-87287-911-9. Banun, Shahar. Marketing Information Technology (IT) products and services through
libraries: Malaysian experiences. In: 64th IFLA General Conference: August 16-August 21, 1998. The Hague: International Federation of Library Associations, 1998. Berger, Phil. Detailed chapter by chapter outline of a textbook on Marketing: relationships, quality, value : by William G Nickels and Marian Burk Wood.
Calabrese, Alice. Marketing action planning: the untold story. In: 64th IFLA General Conference: August 16-August 21, 1998. The Hague: International Federation of Library Associations, 1998. Cheunwattana, Aree. Delivering and promoting library services in rural Thailand. In: 65th IFLA General Conference: August 20-August 28, 1999. The Hague: International Federation of Library Associations, 1999. Capital Planning Information. Friends of libraries: a report to the Library and Information Commission. London: LIC, 1999. (Library and Information Commission research report; 5) Computers in Libraries: September 1998. 18 (8) whole issue. This focuses on promoting the library, and has a couple of articles available in full text on the site e.g. Your Attention, Please! Marketing Today's Libraries and abstracts of other articles. Coult, Graham. Raising the profile Managing information 6 (2) March 1999. Helton, Rae and Esrock, Stuart. Positioning and marketing academic libraries to students. Marketing library services. 12
(3) April/May 1998. Kassel, Amelia. How to write a marketing plan. Marketing library services 13 (5) June 1999. Latour, Terry S. Fund Raising Activities at Colleges and Universities in the United States (a survey). American Library Association, 1997. Lawrence, Deidre. The role of the art librarian as curator and publicist. In: 64th IFLA General Conference: August 16-August 21, 1998. The Hague: International Federation of Library Associations, 1998.
Library Association (UK) Publicity and Public Relations Group. The LA also organises events such as National Library Week, and awards annual prizes for library publicity campaigns. Markel, S. Marketing the library. Michigan: University of Michigan School of Information, 1996. Marketing library services. has some sample articles. Marketing treasures is an online newsletter about marketing library services,which from Winter 1999 is offered free by Chris Olson. Medical Libraries Association (USA). MLA's Librarian Survival Kit: Hints includes tips on marketing the medical library. Norman, O. Gene. Information marketing in libraries. In Kent, A. (ed) Encyclopedia of library and information science. Vol. 50, supplement 13. Marcel
Dekker, 1992, 256-272. Orava, H. Marketing is an attitude of mind. 63rd IFLA General Conference: conference proceedings: August 31 - September 5: IFLA, Copenhagen. The Hague: IFLA, 1997. Renborg, G. Marketing library services: how it all began. 63rd IFLA General Conference: conference proceeings: August 31 - September 5, IFLA, Copenhagen. The Hague: IFLA, 1997. Special Libraries Association (USA). SLA Public Relations includes a page of PR tips and information about SLA-organised events such as Special
Librarian's day. Stokes, Stephanie. Library Design and PR. A US site of most interest to public and school librarians, it has resources such as articles and images.
Tucci, V.K. Information marketing for libraries. In Williams, M. (ed) Annual review of information science and technology. Vol. 23. ASIS, 1988. 59-82. Webber, Sheila. Marketing of libraries and information centres. in Line, Maurice. (ed.) Librarianship and Information Work Worldwide 1999. London: Bowker-Saur, 1999. pp291-317. Wood, Elizabeth. Strategic marketing for libraries. Greenwood, 1988. ISBN 0-313-24405-7. Wormell, I. Success factors for fee-based information services. Helsinki: NORDINFO, 1996.Yates-Mercer, P.A. and Steward, Y.F. The marketing of internal business information services. Journal of information science. 17 (4), 1991, 221-233.
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