Knowledge Zone - Operations



Six Sigma: The Roadmap for the Future

by Amit Chaddha *

Previous

Part - IV

Step 3:
Training this is the most important step and the organizations should strive to have all of its employees trained on Six Sigma on various levels. An organization should have a mix of Black Belts and Green Belts for effectively implementing a Six Sigma project. Black Belts are the all day problem solvers who also operate as team leaders in Six Sigma projects. Green Belts are the team members in Six Sigma projects.

Step 4:
In this step we develop a monitoring system that can be both internal and external. Internal like the amount of wastages and external like the customer satisfaction.

Step 5:
In this step the business processes that are to be improved are chosen the problems that were identified are removed and valueless activities and sub processes are terminated. Here the Six Sigma project is at a critical stage. Before improvements it is necessary that a plan is made and the changes are communicated throughout the organization. Documentation of the improvements is very necessary so that these improvements can be replicated everywhere in the organization.

Step 6:
In this step the Six Sigma project is at its mature stage and the changes and improvements are made and analyzed by simulations and statistical methods and if any discrepancies are found then again the cycle is repeated.

Conclusion

Six Sigma is a powerful approach to achieve breakthrough improvements in manufacturing, engineering and business processes. This approach relies heavily on advanced statistical methods that complement and reduce the process and product variations. It is a new way of doing business that would eliminate the existing defects efficiently and would prevent defects from occurring. In a country like India where high quality standards are still to be achieved Six Sigma has a very bright future.

Concluded.


* Contributed by -
Amit Chaddha,
BE (Meta), 2nd year MMS,
MNNIT Allahabad.