Knowledge Zone - Operations



Collaborative Planning, Forecasting and Replenishment (CPFR)
Synchronizing the Supply Chain

- by Deepak Bisht & Nilesh Dewangan *

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Part - VIII

5. Value of CPFR

There have been many reports on the benefits of CPFR. The CPFR documents available on the VICS Committee site indicates 30-40% improvements in forecast accuracy, significant increases in customer service, sales increase between 15% and 60%, and reductions in days of supply of 15-20%.

According to AMR Research (2001) reported on the range of results actually achieved by many early adopters of CPFR is summarized below in tabular form: -

Retailer Benefits Typical Improvement
Better Store Shelf Stock Rates 2% - 8%
Lower Inventory Levels 10% - 40%
Higher Sales 5% - 20%
Lower Logistics Costs 3% - 4%
Manufacturing Benefits Typical Improvement
Lower Inventory Levels 10% - 40%
Faster Replenishment Cycles 12% - 30%
Higher Sales 2% - 10%
Better Customer Service 5% - 10%

5.1 CPFR Benefits for Demand

  • Enhanced Relationship

    • Implicitly, CPFR strengthens an existing relationship and substantially accelerates the growth of a new one.

    • Buyer and seller work hand-in-hand from inception through fruition on business plan, base, and promotional forecasts.

    • Continual CPFR meetings strengthen this relationship.

  • Greater Sales

    • The close collaboration needed for CPFR implementation drives the planning for an improved business plan between buyer and seller.

    • The strategic business advantage directly translates to increased category sales.

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* Contributed by -
Deepak Bisht & Nilesh Dewangan,
Students of PGDIE,
NITIE, Mumbai.