IIM Calcutta

Business Excellence
Program Director: Prof. C. Panduranga Bhatta
August 22-25, 2005
Non Residential - Taj Residency, Bangalore
Program Fees: Rs. 20,000 INR

Objectives:

• To provide insights into the changing attitudes and issues surrounding sustainability and the growth of business for achieving business excellence in the face of profound social and economic change.

• To provide an innovation blueprint that will enable the companies to bring consistently imaginative, value-added new products and services which are needed to win new customers, grow revenue, and sustain the momentum.

• To provide insights on leadership based on vision, values and integrity for achieving long-term excellence and for making equal sense to shareholder and society.

• To provide insights on inducing a positive work culture and bringing about a performance-oriented mindset in the organization.

For: This programme has been designed for senior and middle level executives in private and public business enterprises, multinational companies who are concerned with business excellence. CEOs of family-owned business houses and consultants in the area of business excellence and human resource management, administrators and executives in responsible positions would gain much benefit from this programme. Service industries such as star hotels, airlines and tourism related enterprises and entrepreneurs who are interested in the topic of excellence and leadership should also participate.

Contents: Ensuring survival and thriving in today’s ever-changing business landscape is the biggest challenge for organizations. They need a business model, which will enable them to compete globally in terms of cost, quality, operational excellence, business process, customerization, managing innovation, diversity and change.

Understanding the needs and expectations of customers, employees, suppliers, shareholders and society, and the environment and incorporating them into business strategy are central to the achievement of sustainable competitiveness and business excellence.

In the prevailing scenario, no single organization can claim to be the best. It is imperative for the business organizations to recognize, learn, and assimilate the best practices from every other organization, and integrate them into the business processes of their own organizations.

Mail your queries to
Prof. C. Panduranga Bhatta : cpbhatta@iimcal.ac.in

Mail your nominations and cheques/drafts to:
The Manager, CMDP,
Indian Institute of Management, Joka,
Diamond Harbour Road,
Kolkata - 700 104, India.
Phone: 033 2467 8300 / 9189
Fax: 033 2467 7851 / 8307
Email: mgrmdp@iimcal.ac.in
Website: www.iimcal.ac.in
Refer: CoolAvenues' MDP Alert

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