Executive Education Programmes
at IIM Bangalore
in Sept 2003



STATE-OF-THE-ART DECISION MODELLING AND ANALYSIS
Programme Directors: Profs. Ishwar Murthy & Rajluxmi V Murthy
September 01 - 03, 2003

For:

• Mid to Senior level Executives who are actively involved in the decision-making and who provide analytical support to the decision makers.

Contents:

• The first part of the course will introduce some of the most useful EXCEL functions that help handle and manipulate data efficiently.

• The second part deals with describing and summarizing data and capturing relationships between various factors.

• The third part discusses how to identify the “best” decision using optimization modeling, sensitivity analysis and simulation.

RISK MANAGEMENT FOR BANKS AND FINANCIAL INSTITUTIONS
Programme Director: Prof. Sankarshan Basu
September 01 - 03, 2003

For:

• Risk Managers in Banks and Financial Institutions.

Contents:

• Introduction to Risk Management with reference to financial Risk Management.

• Introduction to Various Quantitative Techniques in Risk Management.

• Risk Management Guidelines/ Regulations.

• Value-at-Risk (VaR).

• Extreme Value Theory.

• Treasury Risk Management.

• Risk Management for Currency Derivatives and Interest Rate Derivatives.

SUPPLY CHAIN MANAGEMENT
Programme Directors: Profs. Janat Shah & Jishnu Hazra
September 04 - 06, 2003

For:

• Senior Executives in the Materials, Manufacturing, Logistics, and Information Technology and Marketing Functions.
  
  The objective of this programme is to understand the structure of supply chains, and what causes some to succeed and others to fail in delivering value to the customer. The course will introduce analytical tools to design appropriate supply chain based on the competitive nature of the industry and product characteristics.

LEADERSHIP AND ORGABIZATIONAL INNOVATION
Programme Directors: Profs. S Chandrashekar & V Anand Ram
September 08 - 10, 2003

For:

• Designed for executives who manage organizations or autonomous divisions or major parts of organizations. Managers having responsibility for a business process that cuts across departments and project managers having responsibility for multiple projects.

Contents:

• Innovation and change- a technology driven life cycle approach to the co-evolution of technologies, industries and organisations.

• How does innovation happen - patterns of innovation and the role of Informal networks.

• What makes a company innovative - The Importance of corporate culture.

• Designing effective learning organizations.

• Leadership Roles in Managing Innovation.

• The Political dynamics of Innovation.

• How to diagnose organizational cultures.

• How People change - the effect of expectations on behaviour.

• Barriers to changing how we manage people.

CUSTOMER RELATIONSHIP MANAGEMENT
Programme Director: Prof. Shainesh G.
September 11 - 13, 2003

For:

• Middle level marketing and customer service /relations managers in consumer goods industry, industrial products and service organizations.

Contents:

• Evolution of CRM & Concepts

• Process Framework of CRM

• Economics of CRM

• Recovery Processes

• Service Quality themes in CRM

• CRM in Business Markets

• Datamining for CRM

• Technological tools for CRM

• Implementing CRM

COMPREHENSIVE TAX MANAGEMENT & PLANNING
Programme Director: Prof. Krishnamurthy S.
September 15 - 20, 2003

For:

• Senior management executive such as GMs, VPs, CEOs, Presidents, MDs, Directors, SBU heads, Finance/Tax Controllers of MNCs etc.

Contents:

• Integrated Tax Planning Methods; Corporate Taxation; DTAA; Transfer Pricing; JVs & Collaborations; Mergers & Acquisitions; MAT; Offshore ventures, etc.; Indirect Taxation such as Excise-Cenvat, Customs, Transcation-value; Sales tax, VAT and other levies; Tax Claims Management.

ADVANCED ORAL & WRITTEN COMMUNICATION SKILLS FOR SOFTWARE ENGINEERS
Programme Director: Prof. Ramnath Narayanswamy
September 15 - 19, 2003

For:

• Software Engineers who are likely to take up challenging assignments either at home or abroad and need exposure to other countries and cultures. We are looking for participants who have a promising track of record of performance and who are in need of improving their oral and written communication skills in English for the advancement of their careers.
  
  This program is customized to meet a very urgent pressing need in the IT industry, that of oral and written communication. Designed to strengthen the foundations of the participant’s communication skills (both spoken and written). Broadly, the aim would lie in arming participants with appropriate tools and techniques that they can carry back with them for subsequent practice.

STRATEGIC LEADERSHIP WORKSHOP FOR IT COMPANIES
Programme Director: Prof. S. Raghunath
September 22 - 24, 2003

For:

• CEOs, business leaders, senior divisional executives and strategists of IT Companies.

Contents:

• The process of growth strategy formulation at both corporate and business unit levels in IT companies. Changing the organizational structure and internal systems to support the strategy. Designing competence management programmes. Incubating and sustaining commitment amongst professionals employed with the companies. Addressing the pay offs and pitfalls of implementing a performance management system that drives organizational cohesion and individual commitment.

CORPORRATE VENTURING AND INTRAPRENEURSHIP
Programme Directors: Profs. D.V.R. Seshadri & Kumar K.
September 22 - 26, 2003

For:

• This program is meant for top and senior level managers, from any function, with minimum 10 years work experience. The organization must consider persons being nominated as having high potential for growth. Participants who have exhibited a propensity for going beyond the call of duty, fostering business innovation and creative solutions in their working and those seeking ways for wealth creation for the corporation are most benefitted.

Contents:

• Coping with the Emerging Business Context.

• The Rationale of Corporate Venturing.

• The Corporate Venturing Process.

• Corporate Venturing in Action.

• Understanding the Corporate Entrepreneur (Intrapreneur)

• Business Model and Intrapreneural Role in Wealth Creation.

For further details, please contact: -
Chief Programmes Officer, Indian Institute of Management, Bangalore
Bannerghatta Road, Bangalore - 560 076.
Phone: 080-6993203
Programme Help Desk: 080-6993264
Fax: 080-6584004
E-mail: edp@iimb.ernet.in
Visit Website: www.iimb.ernet.in