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Post Event Press-release Held on December 17, 2004, at S. P. Jain Institute of Management & Research, Mumbai, the SPJIMR Six Sigma Seminar 2004 was aimed at promoting greater awareness and understanding about the application and relevance of Six Sigma methodologies across the four different sectors of Manufacturing, Banking and Financial Services, Information Technology and Business Consultancy. The seminar aimed at providing the participants, both corporate & students, a chance to see the real story behind the implementation. It also aimed at understanding how Six Sigma is helping companies, even those beyond its traditional stronghold of the manufacturing sector, achieve operational efficiency and competitive advantage.
The event was designed to bring together opinions and experiences from across four sectors namely,
Manufacturing - represented by Mr. Arvinder Singh Kohli, Vice President, Technology, NRB Bearings
Banking - Mr. Sumant Misra, Asst. Vice President, Quality Assurance, HDFC
Business Consultancy - Mr. Harmeet Singh Chawla, Regional Head, Six Sigma Advisory Services, KPMG
IT & ITES - Mr. Seshadri Shankar, Head of Transition, Transformation and Quality, IBM BTO (Business Transformation Outsourcing)
The discussion was aimed at bringing out the applicability of Six Sigma across sectors, and the sector specific processes that benefit from the implementation of this methodology. The real life cases focused on the following points: -
The rationale behind implementing Six Sigma
The major processes and operations that were influenced
The resultant improvement in processes
The competitive advantage derived
The justification for the expense and effort
The presentations, enhanced with deep insights and substantiated with real-life case studies, covered an entire gamut of applications of Six Sigma. These ranged from improving specific manufacturing processes with clearly quantified gains (NRB Bearings) to the unquantified and immeasurable benefits from increasing customer satisfaction through better services (HDFC's experience) and from the possibilities of helping out small and medium enterprises (presented by KPMG) to transforming entire organizations (the IBM BTO approach to business process re-engineering). Contributed by - |
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