Identify new sources and manage existing sources (Gartner, IDC, etc.) for external research - including responding to queries for reports, as well as maintaining these on knowledge databases.

Coordinate with the Knowledge Representatives within countries to assist in knowledge submissions in the Technology Services discipline across all service offerings.

Help increase awareness of KM by creating and maintaining Knowledge Training materials that can be used by consultants within the region.

Maintaining Lotus Notes databases of content - including taxonomy maintenance, filtering content, tagging keywords, and reviewing and rating content (with inputs from SMEs where required).

Helping reference submitted deliverables to best-in-class methods.

Maintaining engagement credentials / qualifications to assist in the Sales Process.

Support sales / delivery knowledge requests from senior management.

Manage Group reporting requirements for Global Market and Business Sources reporting.

Provide knowledge statistics - contribution, usage, etc. - reporting to management and to PRM.

These tasks require a resource with content familiarity in at least one of the supported areas: -

Familiarity and experience in IT Services.

Exposure to ERP Packages (ERP, CRM, SCM, etc.)

Understanding of key software tools and technologies.

Capgemini has helped companies around the globe address their business and IT issues through its Consulting, Technology and Outsourcing Services. The company assists businesses in implementing growth strategies and leveraging technology and employs approximately 60,000 people worldwide with the global revenues of 6,291 million euros for the year 2004.

Capgemini industry experience combines the knowledge of our people, industry-specific thought leaders, and specialized teams of seasoned professionals organised within eight sectors: -
      * Automotive
      * Energy, Utilities & Chemicals
      * Financial Services
      * Healthcare
      * Life Sciences
      * Manufacturing, Retail & Distribution
      * Public
      * Telecom, Media & Entertainment

2+ years experience in at least one discipline and one or more industries.

1+ years in research and/or knowledge management field preferred.
Skills & Competencies: -

The Knowledge Analyst must be comfortable using our technical tools including Word, Excel, PowerPoint, Internet Explorer, and Lotus Notes. Training in Lotus Notes will be provided for, if required.

Fluent English Communication Skills (Oral, Written & Presentation).

Good research skills.

Ability to quickly digest and compare / contrast large amounts of written material.

Strong self-management skills.

Excellent organizational skills and attention to details.

Excellent networking and relationship-building skills.

Proven ability to manage multiple assignments simultaneously balancing project work with high-priority requests.

Ability to rapidly assimilate new technology and business functions.

Understanding of knowledge management principles.

Understanding of consulting processes and methods.

Freshers Need Not Apply