Knowledge Zone - Operations



Business Process Transformation

by Narendar Lokwani *

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BPT Methodology

Business Process Transformation methodology stands for the analysis and redesign of end-to-end business processes, associated information systems and organizational structures. Its objective is to achieve consistent improvement in business performance and create substantial customer and stakeholder value through sustainable change.

Business Process Transformation is carried out in the following four phases: -

  • Executive Goal Definition

  • Current Process State Analysis

  • Process Change Implementation

  • New Processes Management



BPT Methodology

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* Contributed by -
Narendar Lokwani,
PGSM, IIM Bangalore,
Pre-Sales and Mktg Team, Aditi Technologies.