Knowledge Zone - Operations



Business Process Transformation

by Narendar Lokwani *

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This approach requires in-depth purchasing expertise, process and quality specialists, and a flexible technology platform that can be ramped up and down to client's needs, to build and execute programs that produce sustainable and consistent savings for customers year after year.

The improvement of procurement process transformation can be approached by addressing the key elements, including: -

  • Organization: Establishing the procurement organizational processes and identifying the required skills and development needs

  • Performance management: Defining and implementing appropriate process management measures and systems

  • Global sourcing: Working as a sourcing specialist and as facilitator in the sourcing activities spectrum

  • Processes: Implementing effective processes and system support

Applications of Business Process Transformation to procurement processes results in increased leverage with suppliers, significant reductions in spending by employees and reductions in purchase order cycle times among other benefits.

BPT in HR

Chief People Officers and HR VPs world-over are being driven by the need to align the HR function more closely with business objectives. HR departments derive tremendous improvements from the transformation process and the need is to practice and deliver the Business Process Transformation in HR function.

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* Contributed by -
Narendar Lokwani,
PGSM, IIM Bangalore,
Pre-Sales and Mktg Team, Aditi Technologies.