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Now, the objective of the Manager at a Knowledge firm is more or less similar to that of a Manufacturing firm, which is to appreciate the value of the capital or assets of the firm. Now the assets would look like these below: -
Knowledge Firm |
Manufacturing Firm |
Education |
Maintenance (of existing machines) |
Research and development |
Investment (in new products) |
Recruitment |
Investment (in new machines) |
Departure |
Disinvestment |
As is evident, the big difference is that for a knowledge based organization, the real assets are the knowledge of the employees, their formal skill, education as well as experience, and their social ability.
There is also the knowledge of the "organization", the rules, the manuals, the relations with clients and suppliers. Putting all this knowledge together and we find the total capital of the knowledge company.
How to Implement Knowledge Management?
Now that we have discussed about knowledge based organizations, strategies for knowledge management can be formulated as below: -
1. Manpower / Competence Related
a. Build competence and avoid losing it.
Competence is what people bring to the company. It belongs to the person and if that person leaves, the corresponding competence value will disappear too. There are three ways to tap the potential of a person: -
taking on a development project
through training
working with a challenging client
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* Contributed by -
Vipin Arora
B.Tech. (Polymers), H.B.T.I. Kanpur,
MBA (Batch 2004-06),
Dept. of Management Studies, I.I.T. Roorkee.
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