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b. Build teams with good internal rapport.
Three different generic chemistries are defined (square, round, triangle). A person with a square chemistry will relate best to people and clients with squares, etc.
c. Satisfy people’s career goals.
High and medium flyers expect to grow their competence. If that doesn’t happen, the person will signal his/her disappointment and then leave if their situation does not improve.
d. Use ideas before they become obsolete.
Some clients and people are "innovative"; they tend to come up with ideas for new tools & processes. Ideas that are not yet used for development depreciate.
2. Tools & Structure Related
a. Develop structure to reduce dependence on key people.
Through development the company will: -
increase company’s structure value (if company has any potential left)
increase peoples’ competence value (if the person has any potential left)
b. Maintain investments in structure or they will become obsolete.
The structure value is depreciated by as high as 25% per annum.
3. Overall Strategy Related
a. Build a knowledge-based a strategy that fits both client and people.
There are three knowledge-based strategies: -
Volume Based: The volume market strategy requires that knowledge is "packaged" in such a way that it can be sold to a large number of clients (example, generic software products).
Niche Based: The niche market strategy requires that people with high competence tailor-make solutions (example tailor-made software).
Mass Customization Based: The third option is the mass customization strategy. This is also a volume market, but the products are individualized for each client (example: printing on demand, building unique solutions based on standard modules, etc.)
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* Contributed by -
Vipin Arora
B.Tech. (Polymers), H.B.T.I. Kanpur,
MBA (Batch 2004-06),
Dept. of Management Studies, I.I.T. Roorkee.
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