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NASSCOM's ITES - BPO Strategy Summit 2006

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NASSCOM's
India ITES-BPO Strategy Summit 2006
Hotel Leela Palace, Kempinski, Bangalore
June 07-08, 2006


The NASSCOM Indian ITES-BPO CEOs Conclave - June 07, 2006

An exclusive platform for the leaders of ITES-BPO organizations, the Conclave will bring together the thought and business heads of large and specialized/niche-focused ITES-BPO companies. At the conclave, these human growth catalysts will share experiences and success stories within the ITES-BPO realm, draw future roadmaps for the industry and identify the key factors for sustaining business leadership in this market.

Program highlights are as follows: -

  • Think Tank: Presentations by ITES-BPO gurus, industry experts and business analysts on leadership issues, challenges and success strategies

  • Executive Lunch: A networking platform for CEOs

  • CEO Panel & Strategy Sessions and Discussion Forums

  • CEOs Dinner: An evening of interaction and relaxation

    ITES-BPO CXO Forum - June 08, 2006

    An exclusive BPO CXO Forum will focus on key challenges and strategic imperatives for emerging ITES-BPO companies to sustain competitiveness in a high growth environment. There will be workshops and sessions on process excellence, Process 360 - a NASSCOM-McKinsey initiative, Define the DNA of a BPO organisation, technology innovation, and maintaining cost competitiveness will be addressed.

    Agenda

  • Global BPO Landscape 2010
  • New regions in the global BPO market
  • Next generation BPO
  • Mergers & Acquisitions
  • Process 360 (NASSCOM-McKinsey Initiative)
  • Medical transcription outsourcing
  • BPO Organization DNA
  • Technology Innovation
  • SME segment - How to build an effective sales expert workforce in customer destination?
  • Cost Competitiveness Management

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