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As a leader, I realized that we needed to talk - we needed to get people to talk. We needed to do some serious introspection at a personal level and at a collective level so that we could move forward. But to facilitate this, I needed help.

I requested Professors Raghu Garud and Roger Dunbar of the Stern School at New York to help our leaders do some "sense making" of both internal and external events outside and inside. Both Raghu and Roger had a long association with MindTree because of an on-going project we have with the Stern School. The project is called "Mindful Mirror". In this unique collaboration, these researchers use periodic dipsticks in MindTree and try to see how an organization is raised from the ground up, as a study of "potential success in the making".

Professors Raghu Garud & Roger Dunbar

Their approach to the study is not interventional, meaning they are not "consultants". They take the inputs, put them in a relational database, do periodic sense making of the data and let us have the benefit of their reflections. Our understanding was that the Stern School would share the value of the research with the world, at a later time.

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Subroto Bagchi is co-founder and Chief Operating Officer for MindTree Consulting (P) Ltd. The "Making of the MindTree" is told in the first person by Subroto Bagchi. In condensed form, it was published by Business World, filmed by InfiniTV, and aired on CNBC, IT Hour. Websites: www.mindtree.com & www.mindtree.com/subrotobagchi