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Corporate Strategy | "Alternate Outsourcing Destinations "

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Alternate Outsourcing Destinations

- by Shallabh Batra and Yogesh Potnis *

Previous

Page - 8

Phillipines

Its cultural affinity for the US and command of English makes it an excellent choice for companies seeking to transition their low-level maintenance work offshore.

Positive Points

  • Strong technical skills

  • Mature infrastructure

  • Customer-service-oriented workforce

  • Right Time zone which will provide 24*7 services for Western Clients

  • Falling Bandwidth Cost

  • Government Priority

  • Local media's openness to influences from various cultures

    • Quality Indicators

    High: Cost, cultural compatibility.
    Medium: Government support, labor pool, infrastructure, educational system, process quality.
    Low: Legal system, globalization skills.

    Malaysia

    Malaysia's main strengths are its moderate cost advantage thanks to relatively low infrastructure costs and taxes, and a favorable business environment. In addition, it has strong fundamentals such as economic integration and personal contact with the rest of the world as compared with its peers in Asia.

  • Strong governmental participation and support

  • Long range vision for the nation and its people

  • Developed the Multimedia Super Corridor (MSC) to invest in the people and infrastructure of Malaysia

  • Goal of making the nation prosperous and competitive in the global market

  • Aligned ministries within the government with the 2020 vision

  • Attracted large ICT companies to relocated to the MSC

  • Committed and pledged support to transform the nation into a knowledge society by developing new educational institutions

  • Low infrastructure costs and taxes

    • Next

    * Contributed by: -
    Shallabh Batra and Yogesh Potnis,
    National Institute of Industrial Engineering, Mumbai.

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