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Marketing Article | Malls or 'Mandis': Which Way to Go

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Malls or 'Mandis': Which Way to Go

- by Abhishek Gupta & Saurabh Jain *

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Page - 2

1. Urban MC
2. Rural MC

Both these segments, as we will see, differ completely in their characteristics, and thus, need to be treated differently. On similar lines, we can divide BOP class also into two broad segments: -

3. Urban BOP
4. Rural BOP

Properties of Various Segments & Challenges for the Company to Tap Them

Middle Class

Total Population: 216 Million1
Number of Households: 43.2 Million2
Annual Household Income: Rs. 2 Lacs - Rs. 10 Lacs

1. Urban Middle Class
Population: 110 Million1

With the liberalization of economy in 1990-91, this class of consumers has really arrived in the consumer market. This class of people has now ever-growing aspirations. and subsequently. they are now looking forward to the best of products available globally for consumption. The common consumption and buying behavior observed in last few years are: -

  • They are spending more on lifestyle activities and services.

  • MC seeks an experience and places a premium on brand, quality, and more importantly, on personal choice and preference.

  • Between 1996-97 and 2000-01, per capita income grew by 10% on CAGR3.

  • They are post-liberalization children, and unlike their parents, have no guilt of consumption.

    1 NCAER Economic Survey 2003-04
    2 Assuming each households exists of 5 members
    3 The Marketing Whitebook 2005, Business Today

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    * Contributed by -
    Abhishek Gupta, Computer Engineer from Delhi College of Engineering,
    Saurabh Jain, Civil Engineer from Jamia Milia Islamia University, Delhi,
    Both are currently pursuing PGDIM (Post Graduate Diploma in Industrial Management) from NITIE, Mumbai.


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