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VII. Quality Issues

Product quality is the result of a series of marketing, design, development, purchasing, and manufacturing processes that link a customer's need to the product purchased to satisfy that need.
In this section, we would introduce the concept of global quality chain management (GQCM), which is supported by a computer-integrated and Internet based system called the global quality chain management system (GQCMS). With this distributed partners in a global quality chain can cooperate as a whole.

In disaster management supply chain, GQCM would satisfy all the requirements especially the one for high level of coordination and cooperation.

This is a big step forward from check-based relationship among supply chain players to partnership. The Global Quality Chain could be considered as a global quality network that includes the internal quality linkages in a local firm and the inter-linkages among other globally distributed partners. The proposed GQCM will bring the following features to the quality competency of a global supply chain: -