Inventory control and tracking, e.g., merchandise control

Asset tracking and recovery, e.g., equipment monitoring

Tracking parts moving through a manufacturing process

Tracking goods in a supply chain

Payment systems

Metering applications such as electronic toll collection

Telemetry, telematics, and sensor applications

RFID systems can improve CRM systems through inventory control. For example, a customer service person can immediately tell a customer whether a particular merchandise item is in the store and exactly where it is within the store. In addition to the customer relationship benefits, this can be advantageous in employee productivity by eliminating the time and expense of employees locating merchandise manually.

Combining RFID systems with sensor applications enables solutions such as detecting when a uniquely identified object has come into contact with an environment that it should not. Other applications of Sensor systems can be for example, automatic detection whether a car engine needs maintenance when a consumer brings a car in for an oil change.

RFID can be invaluable for applications in which uniquely identifying the item/object is critical due to concern over safety or quality assurance such as management of hazardous materials or manufacturing situations in which quality control depends on precise parts control.

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* Contributed by: -
Narendar Lokwani,
Alumni of IIM Bangalore,
Currently working as Business Development Manager at Aztecsoft, Bangalore.