Online reservations will replace other reservation channels as the primary source of hotel reservations.

Hotels will increase their use of online purchasing systems to buy hotel supplies.

A large percentage of hotels will adopt data warehousing and data mining technology.

In order to remain competitive, hotels will allocate a much higher percentage for technology expenditures.

Most hotels will subscribe to an Application Service Provider (ASP) eliminating the need for data and application software at the property level.

Lodging operations will introduce futuristic technologies such as biometrics and wearable computers.

Technological solutions will improve cost efficiencies (such as labor cost and food cost).

Technological solutions will increase operational efficiency (such as check-in/check-out processing).

Increased use of 'smart cards' will reduce the need for cash in hotel transactions.

As hotel functional areas become more specialized, technology driven hotels will increasingly outsource services.

Mega technology vendors will emerge to sell and support local and remote PMS configurations.