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The above diagram represents the current issues with the urban infrastructure. As the above figure represents, the critical factor that comes into the picture is the various other issues like education, healthcare, etc., that is competing for the same funds as urban infrastructure.
This is further complicated by the fact that the quantification of the projects in terms of benefits in unclear, which ultimately can lead to the selection of wrong projects, and thus, ultimately lead to poor infrastructure.

Theory of Constraints and Urban Infrastructure-Steps

The following is the step-by-step procedure for applying the theory of constraint in urban infrastructure: -

1) Identifying the core issue

This is the first and foremost step in any theory of constraint problem. For the present scope of the paper, we have assumed the lack of coordination between the different regulatory authorities as the core issue. The various activities of urban infrastructure like transport, power, water supply; traffic, etc., are controlled by the government or quasi government regulatory authorities like BEST, MCGM, Mumbai police, etc. (Refer Annexure Figure 2). This leads to lack of sharing accountability.

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* Contributed by -
R. Rajesh, PGDBA - 1st Year,
Kiron Kumar Varma, PGDBA - 2nd Year,
K. J. Somaiya Institute of Management Studies & Research, Mumbai.