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IT | "Outsourcing in India: Emerging Trends & Challenges with Reference to Global Perspective"

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Outsourcing in India: Emerging Trends & Challenges
with Reference to Global Perspective

- by Sheeba Rehman *

Previous

Page - 8

  • Language Problems: Insufficient proficiency in English language is a major hurdle for the country.

  • Shortage of Training Programme: Though educated youngsters are available in plenty, training a large number of them in the needed skills for quick ramp-up of numbers is difficult due to shortage of skilled trainers.

  • Night Shifts: Because of night shifts, the employees become impatient and even angry, they also suffer from high stress levels, fatigue and ill health.

  • Outsourcing is countered by some other important challenges: -

    1. Selection of Ideal Outsourcing Partner

  • Price

  • Expertise in a particular industry

  • Integration capabilities

  • Training and qualifications

  • Overall customer service strategy

  • Company information privacy

  • Knowledge in latest technology

  • Source: Data collected from the sources: Reviews and Summaries of five articles on current outsourcing trends with links to keepmedia.com,www.chillibreeze.com/

    Next


    * Contributed by: -
    Sheeba Rehman,
    Sr. Lecturer - Management,
    IMS, Noida.
    Article posted on November 2, 2008.


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